Legal
I don’t really understand AI. Can I still work with you?
Absolutely. Most of our clients aren’t tech experts—and they don’t need to be. We handle all the technical details. All you need to know is your business and what you'd like to improve. We’ll guide you through the rest.
What kinds of businesses can use your services?
Any business that communicates with customers or handles repetitive tasks can benefit from AI. We’ve worked with eCommerce stores, real estate agents, medical clinics, coaches, agencies, local service businesses, and more.
What’s the difference between a voice agent and a chatbot?
An AI voice agent talks to your customers over the phone—handling calls, answering questions, or booking appointments. A chatbot interacts with customers via your website, social media, or live chat—qualifying leads, offering support, or assisting with sales.
How much does it cost to get started?
Pricing varies based on your needs. After your application and onboarding call, we’ll provide a custom quote based on the complexity of the solution. We work with a wide range of budgets—from small business owners to larger organizations.
How long does it take to build my AI system?
Most projects take 2–4 weeks from onboarding to launch, depending on how customized your solution is. We move quickly—but never rush quality.
Can I update or change my AI system later?
Yes. We offer ongoing support and optimization plans if you want to improve or expand your system later. Your AI can grow with your business.
What if I don’t know what kind of AI I need yet?
That’s totally fine. Just fill out the short application form and we’ll help you figure it out during the onboarding call. Our job is to recommend the best-fit solution for your business goals.
Is my data safe and private?
Yes. We take data privacy seriously. Your business information, customer data, and workflows are handled securely and never shared with third parties.
Effective Date: 7/16/25
At Master Systems AI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or team.
1. Information We Collect
We collect the following types of information when you visit our site or use our services:
a. Personal Information
When you fill out a form, schedule a call, or contact us, we may collect:
- Name
- Email address
- Phone number
- Business name
- Other details relevant to your inquiry or project
b. Usage Data
We may collect information on how you use our website, such as:
- IP address
- Browser type and device
- Pages visited and time spent on site
- Referral sources and general location data
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Build and deliver custom AI services for your business
- Improve our website, services, and user experience
- Send updates, service announcements, and occasional marketing communications (you can opt out at any time)
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following cases:
- With trusted service providers who help us operate our business (e.g., CRM systems, scheduling tools, email platforms)
- If required by law or to protect our rights, safety, or operations
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. While no system is 100% secure, we work diligently to keep your data safe.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and understand how users interact with our site. You can disable cookies through your browser settings, though it may affect some site features.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or limit certain uses of your data
- Withdraw consent (where applicable)
To exercise any of these rights, email us at MasterSystemsAi@gmail.com
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact: MasterSystemsAi@gmail.com
Effective Date: 7/16/25
Welcome to Master Systems AI,By accessing or using our website and services, you agree to the following Terms of Service (“Terms”). Please read them carefully before engaging with our company.
1. Acceptance of Terms
By accessing this website or using any of our services—including but not limited to AI voice agents, chatbots, automation solutions, and custom AI development—you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.
2. Eligibility
To use our services, you must be at least 18 years old and have the legal authority to enter into a binding agreement. By submitting an application or engaging our services, you represent that the information you provide is accurate and complete.
3. Services
We provide custom AI solutions, including voice agents, chatbots, automations, and tailored workflows. The scope, deliverables, timeline, and cost of services will be outlined and agreed upon in writing before development begins.
We reserve the right to refuse or discontinue service for any reason at our sole discretion.
4. Payments
All payments must be made in accordance with the agreed project terms. Late or failed payments may result in a delay or termination of services.
Please review our [Refund Policy] for details on cancellations and refunds.
5. Intellectual Property
All custom-built solutions, automations, and AI assets created by Master Systems AI remain the intellectual property of the client once payment has been completed in full.
We reserve the right to showcase anonymized, non-identifiable versions of successful projects for portfolio or marketing purposes unless otherwise agreed in writing.
6. Client Responsibilities
To ensure project success, clients agree to:
- Provide accurate and timely information about their business and goals
- Participate in onboarding and feedback calls as needed
- Notify us promptly of any issues or concerns
Failure to collaborate in good faith may delay project timelines or limit the results we can provide.
7. Use of Services
You agree not to use our services for any unlawful, abusive, or harmful purposes. You are solely responsible for how any AI systems we build are used within your business.
We are not liable for any misuse, illegal activity, or compliance violations arising from your end-use of our tools or services.
8. Data & Privacy
We take your privacy seriously. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your data.
9. Limitation of Liability
To the fullest extent permitted by law, Master Systems AI shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to our services is limited to the amount you paid us for the relevant project or service.
10. Termination
We reserve the right to terminate or suspend access to our services at any time, without prior notice, for any reason, including breach of these Terms.
11. Modifications
We may update or modify these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after any updates constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Wyoming, without regard to its conflict of law principles.
13. Contact Us
If you have any questions about these Terms, please contact us at: mastersystemsai@gmail.com
Effective Date: 7/16/25
At Master Systems AI, we’re committed to delivering high-quality AI solutions that create real value for your business. Because each project is custom-built and requires dedicated time, strategy, and technical resources, our refund policy is as follows:
1. Consultation & Onboarding Fees
All fees paid for initial consultations, onboarding calls, or business strategy sessions are non-refundable. These services involve time and expertise from our team, even if a full project is not pursued afterward.
2. Custom AI Builds & Automation Projects
Due to the personalized and technical nature of our work, we do not offer refunds on completed or in-progress AI builds, chatbot development, voice agent integrations, or automation workflows once the development phase has started.
However, we stand behind the quality of our work. If there are technical issues or performance problems, we will work with you to resolve them within the scope of the original agreement.
3. Cancellations Before Development Begins
If you choose to cancel your project before development has started, and you notify us in writing within 48 hours of payment, you may be eligible for a partial refund, minus any consultation or planning fees already incurred.
4. Ongoing Support & Maintenance Plans
Refunds are not available for completed months of service. If you are on a monthly support or optimization plan, you may cancel at any time before your next billing cycle to avoid future charges.
5. Exceptional Circumstances
We’re a people-first business. If you feel your case requires special consideration, please contact us at mastersystemsai@gmail.com
and our team will review your request personally
Need Help?
For any questions about your payment or refund eligibility, contact us at: mastersystemsai@gmail.com
We’re here to help.